Ipswich IT

5 Tech Tips for Small Business Owners

by | Apr 18, 2024 | Blog, General IT

5 Tech Tips for Small Business

Small business owners have so much to think about and most will use technology on a daily basis. We have put together some top tech tips to consider.

Going Mobile 

Flexibility stands out as a pivotal advantage for small businesses. Outmanoeuvre larger rivals by harnessing the power of cloud computing to its fullest potential. Opt for Microsoft 365 (MS365) as your comprehensive solution for communication, collaboration, and beyond. By migrating to the cloud, you and your team can seamlessly operate from anywhere.

Microsoft 365 for Business | Small Business | Microsoft 365

Security 

Even as a small business security must not be overlooked. Do not think that you are safe because of your small size. Every business is a target. An automated bot is not going to differentiate between a company with six employees and those with 60 or 600. It is simply going to find that vulnerability and attack. Do not risk losing time and money to a data breach or ransomware. Instead: 

  1. Educate employees about cybersecurity best practices, such as recognising phishing emails, creating strong passwords, and avoiding downloading suspicious files or clicking on unknown links.
  2. Install and regularly update firewall and antivirus software on all devices to protect against malware, viruses, and other cyber threats.
  3. Implement regular data backups to secure important files and information. Ensure backups are stored securely, preferably offsite or in the cloud, and regularly test the backup and recovery process.
  4. Control access to sensitive data and systems by implementing strong user authentication measures, such as multi-factor authentication (MFA), and assigning appropriate permissions based on job roles.
  5. Secure your Wi-Fi network with strong encryption (e.g., WPA2) and a unique password. Consider implementing a separate guest network for visitors and limiting access to the main network.
  6. Keep all software, including operating systems, applications, and firmware, up to date with the latest security patches and updates to address vulnerabilities.
  7. Establish policies for securing mobile devices used for work purposes, such as requiring device encryption, remote wipe capabilities, and enforcing the use of passcodes or biometric authentication.
  8. Encourage safe web browsing habits among employees, including avoiding visiting suspicious websites and using secure HTTPS connections for online transactions.
  9. Assess the security practices of vendors and third-party service providers before partnering with them. Ensure they adhere to proper security standards and protocols to safeguard your business data.
  10. Develop an incident response plan outlining steps to take in the event of a cybersecurity incident, such as a data breach or malware infection. Ensure employees are aware of the plan and regularly conduct drills to test its effectiveness.

Investment

Make sure you are leaving room in your budget to invest in your IT. This is one area where you do not want to be cutting corners. As a small business it may be difficult to accommodate an IT budget but in reality by avoiding this you could be facing much larger costs in the long term. Unreliable internet service could cause downtime that hurts productivity and loses you clients. Skimping on software or hardware upgrades could lead you vulnerable to safety issues.

Information and communications technology audit 

Take stock of your current technology and how it is performing. This check-up can help you identify opportunities to streamline processes. You might consider adding a customer relationship management tool. This will centralise your customer information and help you personalise pitches. An enterprise resource planning system could improve accounting, human resources, and operations workflows. 

Consider an MSP 

Now is also a suitable time to hire a managed service provider. Partnering with an IT professional helps you make good technology decisions. You may have a lot of people with opinions, but you want to get input from industry experts who understand technology, security, and optimising IT resources. Small businesses can benefit massively from using an MSP rather than hiring in house, it is a significant cost saving.

At Bury St Edmunds IT we are here to help support your business.

Contact us at info@bse-it.co.uk or 01284 247024 for a free audit and friendly discussion on how we can help.

Contact us at info@bse-it.co.uk or 01284 247024 for a free audit and friendly discussion on your business IT needs and how we can help.